Audio Visual (AV) Engineer

Forcepoint is transforming cybersecurity by focusing on what matters most: understanding people s intent as they interact with critical data and intellectual property wherever it resides. Our uncompromising systems enable companies to empower employees with unobstructed access to confidential data while protecting intellectual property and simplifying compliance. Based in Austin, Texas, Forcepoint supports more than 20,000 organizations worldwide. For more about Forcepoint, visitand follow us on Twitter at @ForcepointSec.

Audio Visual (AV) Engineer

Location: Boston, MA (Seaport District)

25% travel to Austin, TX

Exceptional benefits, including 5 weeks PTO , 401K match & tuition reimbursement!

Forcepoint seeks to understand the world s cyber behaviors to stop the bad and free the good. We are reinventing cybersecurity with a transformative, behavior-centric approach that provides visibility to human interaction with data, understands the intent behind that interaction, and can dynamically adapt security countermeasures in response. By integrating our best-in-class products into the Human Point System, we will enable customers to deploy and operate a modern cybersecurity architecture that meets the challenges of today s digital world.

Forcepoint is looking to build a Cyber Experience Center in Boston s Seaport District! This is the place where we will showcase our cutting edge cyber security products and we are looking for an IT Support Engineer to help build and maintain the Audio Visual components. This is a customer facing site which will be visited often by executive management of Forcepoint in conjunction with executive management from Fortune 500 firms. Commitment to customer satisfaction is a MUST for this position.

The ideal candidate will have experience with configuration, troubleshooting and maintenance of (AV) Audio Visual systems including Polycom and Zoom, cabling, displays and touch screen digital media, for a large venue and/or enterprise company with a technical background. You will be the "Face of IT" assisting with support of local network, security and IT services. Oversight of IT peripheral supply ordering, on premise access control, vendor management and related services are critical components of this role.

What will this AV Engineer be doing:

  • Serve as the main point of contact for IT deliverables of the Boston Cyber Experience Center and Austin Executive Briefing Center venues to ensure they run effectively: including continuous improvements, completion of daily checks and management of the service lifecycle.

What are we looking for in this AV Engineer:

  • 4+ years of Audiovisual experiencing in implementing and maintaining Zoom/Polycom.
  • Active Directory, Microsoft Outlook and Office365 support experience.
  • Desktop and Laptop hardware support experience Windows & Mac.
  • CISCO and IP Telephony experience.
  • Understanding of LAN/WAN technologies and protocols.
  • Comms Room maintenance/service/power including TelCo/HVAC/Cabling understanding.
  • Strong interpersonal and communication skills for building relationships and interacting with all levels of internal and external organizations, individuals, managers, and contractors.
  • Demonstrated ability to meet demanding job requirements including commitment to 24/7 availability.

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