[Close] 

Patient Service Representative

Description

The Patient Service Representative is a multi-tasking position that consists of all front-end functions including customer service, telephone management, scheduling, registration, copay collections, time of service account management, charge entry, and appropriate cash and end-of-day closure procedures. Under the direct supervision of the Supervisor of Front-End Operations, or the Site Manager, Patient Service Representative (PSR) will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit. In this role, the PSR will perform appropriate and timely charge entry for all patient visits, manage cash drawers according to established protocols, post cash to patients accounts, and manage patient responsible account balances at the time of service. Collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this individual.

Qualifications

Required:
  • The PSR must have excellent interpersonal skills, customer orientation and an outgoing and pleasant demeanor
  • Prior experience and demonstrated competence with patient or customer information systems, cash control.
  • 2 years of relevant front-desk and customer related experience in a healthcare facility or 3 years in a front-end customer service position preferred.
  • High School Diploma or College level course work preferred but not required.

Qualifications

Required:
  • The PSR must have excellent interpersonal skills, customer orientation and an outgoing and pleasant demeanor
  • Prior experience and demonstrated competence with patient or customer information systems, cash control.
  • 2 years of relevant front-desk and customer related experience in a healthcare facility or 3 years in a front-end customer service position preferred.
  • High School Diploma or College level course work preferred but not required.
EEO StatementPartners HealthCare is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

Qualifications

Required:
  • The PSR must have excellent interpersonal skills, customer orientation and an outgoing and pleasant demeanor
  • Prior experience and demonstrated competence with patient or customer information systems, cash control.
  • 2 years of relevant front-desk and customer related experience in a healthcare facility or 3 years in a front-end customer service position preferred.
  • High School Diploma or College level course work preferred but not required.

Qualifications

Required:
  • The PSR must have excellent interpersonal skills, customer orientation and an outgoing and pleasant demeanor
  • Prior experience and demonstrated competence with patient or customer information systems, cash control.
  • 2 years of relevant front-desk and customer related experience in a healthcare facility or 3 years in a front-end customer service position preferred.
  • High School Diploma or College level course work preferred but not required.

Qualifications

Required:
  • The PSR must have excellent interpersonal skills, customer orientation and an outgoing and pleasant demeanor
  • Prior experience and demonstrated competence with patient or customer information systems, cash control.
  • 2 years of relevant front-desk and customer related experience in a healthcare facility or 3 years in a front-end customer service position preferred.
  • High School Diploma or College level course work preferred but not required.

Qualifications

Required:
  • The PSR must have excellent interpersonal skills, customer orientation and an outgoing and pleasant demeanor
  • Prior experience and demonstrated competence with patient or customer information systems, cash control.
  • 2 years of relevant front-desk and customer related experience in a healthcare facility or 3 years in a front-end customer service position preferred.
  • High School Diploma or College level course work preferred but not required.

Qualifications

Required:
  • The PSR must have excellent interpersonal skills, customer orientation and an outgoing and pleasant demeanor
  • Prior experience and demonstrated competence with patient or customer information systems, cash control.
  • 2 years of relevant front-desk and customer related experience in a healthcare facility or 3 years in a front-end customer service position preferred.
  • High School Diploma or College level course work preferred but not required.


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Patient Service Representative
Boston, MA OfficeTeam
Customer Service Representative
Marlborough, MA Randstad
Customer Service Representative
Norwood, MA Randstad
Customer Service Representative
Marlborough, MA Randstad
Customer Service Representative
Boston, MA Randstad
Customer Service Representative
Marlborough, MA Randstad