Communications Dispatcher I

Company Name:
Commonwealth of Massachusetts
Communications Dispatcher ICommunications Dispatcher I
Agency Name:
Salem State University
Official Title:
Communications Dispatcher I
Functional Title:
Communications Dispatcher I
Occupational Group:
Police, Guard, Correctional
Position Type:
Not Given
Full-Time or Part-Time:
Salary Range:
$30,939.48 to $30,939.48 Annually
Bargaining Unit:
Number Of Vacancies:
Facility Location:
Application Deadline:
Apply Online:
Posting ID:
General Statement of Duties:
The police dispatcher is a highly service-oriented member of the university police department responsible for maintaining effective and efficient communications among the dispatch center, law enforcement officers in the field, outside emergency response, parking enforcement and the public, following prescribed procedures. The position is also responsible for basic records maintenance and distribution. Job duties must be performed quickly, clearly and accurately. Operates Communications and Control Center and associated technology relating to emergency response and calls for service.
Schedule: 15:00-23:00 hours (3:00 pm - 11:00 pm), Tuesday and Wednesday regular days off
Break: 1900 - 1930 hours (7:00 pm - 7:30 pm available for urgent and emergency calls)
Salary: $ 586.20/weekly
Application Deadline: 11/17/14
Duties and Responsibilities:
Receives emergency and non-emergency calls for service; prioritizes the calls, (radio) dispatches appropriate response units while contemporaneously logging pertinent information into computer-aided dispatch (CAD) and record management system (RMS)
Relays pertinent information in a factual and concise manner; relays instructions or inquiries from field units
Monitors Closed Circuit Television (CCTV) systems, fire, intrusion and panic alarms and dispatches appropriate units
Operates computer terminals and keyboards to obtain vehicle and criminal record information; enters data from officer reports to criminal information system (CJIS) via computer
Maintains (manual and automated) police log, arrest log and assigns case numbers. Monitors teletype messages and relays important information to officers. Monitors area wide police frequencies; remaining alert for emergency traffic and bulletins
Trains new police officers and dispatchers on the policies and procedures for proper police communications and dispatching protocols for the university police department
Assists and directs visitors by answering inquiries or providing information requested
Ability to use proper English grammar, diction, punctuation and spelling
Minimum Entrance Requirements:
License/Certifications Required:
Must Obtain certification in Enhanced 911 Telecommunication
Preferred Qualifications:
Preferred Qualifications:
Experience as a public safety dispatcher, telecommunicator, 9-1-1 operator or call-taker
Basic, Intermediate and Advanced training and certification in public safety telecommunications sanctioned by the Association of Public-Safety Communications Officials (APCO), EOPSS, CJIS or equivalent authority
Find Similar Jobs By Searching On These Words:
dispatcher, safety, security
How To Apply:
Special Instructions to Applicants:
Please apply online to . Employment is contingent upon a completed background check satisfactory to the University. Internal candidates are not subject to background check
EEO Statement:
Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.
Agency Web Address:
The Commonwealth acts in good faith to affirmatively recruit a diverse population.If you wish to self-identify, please click on the links below. Completing this formis voluntary. If you choose to self-identify, please note that all Affirmative Actionand Disability data is kept in a confidential file.Link to Disability Form (return this form to the ADA Coordinator listed below)
to the Veterans Forms (return this form to the Diversity Officer listed below)
Officer/ADA Coordinator:
An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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